In A Simpler Way, Wheatley and Kellner-Rogers discuss the crucial difference between contrived, authority-driven, competitive organizations and those allowed to emerge into their goal domain under benevolent leadership. The problem is that people believe that organizations have mistakenly been contrived according to the mistaken belief that evolution - biological systems - is driven by organisms seeking to dominate one another. A more appropriate view is that evolution is driven by organisms seeking to cooperate with one another within the ecosystem in which they find themselves.
This idea of emergent behaviour is not challenging, because there's plenty of evidence, especially in Wheatley, 2006. The problem that challenges us, not surprisingly, is one of leadership. How does an organization formulate goals, set their workers free to achieve them through an emergent organization, while keeping stockholders happy? I'd love to discuss this with her. Perhaps I shall.